The Mindfulness

We at The Mindfulness  and our contracted affiliates (“TMP”, “we”, “us”) take the privacy of our visitors and customers very seriously. This privacy notice (“Notice”)  provides information about data we collect, use, and store, and our commitment to protecting personal information and handling it with care. 

This Privacy Notice applies to personal information we obtain from individuals through our websites, products, services, and web-based applications (collectively, the “Services”). When you access or use our Services, you acknowledge that you have read this Notice and understand its contents. Your use of our Services and any dispute over privacy is subject to this Notice and our Terms & Conditions.

We may change this Notice from time to time by updating this page. It is important that you check back periodically and make sure that you have reviewed and are happy with the most current version of this Notice.

What We Collect

We collect information about you when you register with us or place an order for products or services. We also collect information when you complete forms, surveys, provide feedback, email us, or supply us with information by other means during the course of our communications. Website usage information is collected using cookies. See dedicated section below for a full list of the cookies collected through our website. 

We may process certain types of personal data about you as follows:

• Identity Data may include your first name, last name, username, title, date of birth and gender.
• Contact Data may include your billing address, delivery address, email address and telephone numbers.
• Financial Data may include your payment card details and bank account details (required only in exceptional cases to process refunds).
• Transaction Data may include details about payments to and from you and other details of services you have purchased from us.
• Technical Data may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
• Profile Data may include your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
• Usage Data may include information about how you use our website, products and services.
• Marketing and Communications Data may include your preferences in receiving marketing from us and our third parties and your communication preferences.
• Sensitive Personal Data: For some of our Events (including courses, workshop, and retreats) or private sessions we may require Participants to complete a personal history questionnaire, which will ask questions that might reveal Sensitive Data. In particular, we explicitly request information pertaining to a participant’s mental and physical health. The questionnaire also includes other non-specific questions where a participant’s answer might reveal other categories of Sensitive Data (these are defined as an individual’s race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions). This data is shared with us and processed on the condition that you have given us your explicit consent to process this personal data for the purposes of fulfilling our contract with you and for our legitimate business purposes. This information is particularly relevant for us and our teachers in being able to prepare for and lead group sessions effectively. We take extra measures to protect highly sensitive data and treat it with the strictest confidentiality, to which all of our staff and teachers are bound.

Where we are required to collect personal data by law, or under the terms of the contract between us and you, if you do not provide us with that data when requested, we may not be able to perform the contract (for example, to provide services to you). If you don’t provide us with the requested data, we may have to cancel a service you have requested but if we do, we will notify you at the time.

How We Collect Personal Information

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms on our website or by corresponding with us through  phone, email or otherwise. This includes personal data you provide when you:

• place an order for our products or services;
• create an account on our website;
• complete our participant questionnaire;
• subscribe to our newsletter, service or publications;
• request resources or marketing be sent to you;
• enter a competition, prize draw, promotion or survey; or
• give us feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy below for further details.

Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below: 

Technical Data from the following parties:

• analytics providers such as Google Analytics based outside the EU;
• advertising networks such as LinkedIn, Facebook, and Twitter based inside and outside the EU;
• search information providers such as Google, Bing, and Yahoo based inside and outside the EU; and
• Identity and Contact Data from publicly available sources.

How We Use Personal Information

We will only use and share your information where it is necessary for us to carry out legitimate business activities and provide our services to you. The legal purpose for which we may hold and use information about you is detailed below: